[common user question]
If your Xero import fails, try disconnecting Xero from within Sumday, you can do this within the Settings section in Sumday. It's best to also jump into Xero and disconnect Sumday as a connected app too so both ends are starting from fresh. Then start the import from Xero process again. If it doesn't work, drop an email to our Accounting Support Team at support@sumday.io and we'll take a look. If you're able to share screenshots or a loom of what you're seeing too that'll help our team troubleshoot the issue faster.
If your Xero import fails, try disconnecting Xero from within Sumday, you can do this within the Settings section in Sumday. It's best to also jump into Xero and disconnect Sumday as a connected app too so both ends are starting from fresh. Then start the import from Xero process again. If it doesn't work, drop an email to our Accounting Support Team at support@sumday.io and we'll take a look. If you're able to share screenshots or a loom of what you're seeing too that'll help our team troubleshoot the issue faster.
